Lexden Luxe and Sanlorenzo MED Monaco launched Luxe Visionaries Vol. II, the podcast on June, 23rd 2026.
Luxe Visionaries Vol. II
Some venues simply provide a location. Others become part of the experience itself.
Throughout the recording of the second volume of Luxe Visionaries, Lexden Luxe had the privilege of taking up residency at the Sanlorenzo MED Monaco Lounge, an invitation that gave us the opportunity to experience first-hand what many Sanlorenzo MED clients already know: exceptional customer experience relies upon the moments that happen behind the scenes.
Located in the heart of Monaco, the private lounge became far more than a recording venue for our conversations with some of the world’s leading figures in luxury. It became a place where every detail reflected genuine hospitality, professionalism and thoughtful attention.
Over the course of the series, Lexden Luxe Vice President Rebecca Gabbi and Head of Insight Prof. Dr. Phil Klaus welcomed an exceptional line-up of guests to discuss the UHNW CX across several luxury segments. Yet after every recording, one conversation kept resurfacing, the one about the venue itself.
Every visit was met with warmth, and every guest was welcomed with care. At no point did the production feel like an intrusion into the lounge’s daily operations. Instead, the Sanlorenzo MED Monaco team embraced every recording with generosity, making each episode effortless for our guests and production team alike.
This consistency is what defines outstanding client experience built through reliability, anticipation and the ability to make every interaction feel personal.
The Luxury Experience Award
It is for these reasons that Lexden Luxe and The Luxury Report are proud to present the Sanlorenzo MED Monaco Lounge with a Luxury Experience Awards Commendation for its outstanding lounge experience.
The recognition celebrates the dedication of the team led by Sanlorenzo MED CEO Ferruccio Rossi and Director of Operations Séverine Sciortino, whose commitment to creating an exceptional environment was evident throughout our residency.
The Commendation marks the beginning of a new initiative from Lexden Luxe and The Luxury Report. Throughout 2026, a select number of organisations will receive Commendations recognising excellence in customer experience across the luxury sector. These honours serve as a prelude to the inaugural Luxury Experience Awards, which will be presented in January 2027. Entries for the awards will open later this summer.
The private launch cocktail
To celebrate the launch of Luxe Visionaries Vol. II, Lexden Luxe hosted an exclusive evening at the Sanlorenzo MED Monaco Private Lounge. We brought together partners, guests and members of the luxury community.
The evening was made possible through the support of two exceptional partners.
The atmosphere inside the lounge was enhanced by our partnership with Ladenac. Beautiful custom candles adorned the tables while bespoke fragrance diffusers, created exclusively for Lexden Luxe, filled the lounge with a refined signature scent, transforming the space into a multi-sensory experience that perfectly complemented the evening.
Giovanni Rosso introduced guests to wines from the family’s renowned vineyard in Piemonte. Demonstrating the valuable collaborations that define luxury today, the cases of wine arrived in Monaco via the Giovanni Rosso and Blade Monacair helicopter partnership, adding another memorable touch to the evening.
The event reflected what Luxe Visionaries seeks to explore through every episode. That remarkable luxury experiences are created through collaboration and a relentless focus on people.
We extend our sincere thanks to the Sanlorenzo MED Monaco Lounge team for making Volume II such a memorable experience. And to Giovanni Rosso and Ladenac for helping us create an unforgettable launch celebration.
Luxe Visionaries Vol. II is now available on YouTube and all major podcast platforms. Watch the full series here: www.youtube.com/@LexdenLuxe.